Frequently Asked Questions

    frequently asked questions

    General Information

    To place an order, simply browse our extensive product catalog, add items to your cart, and proceed to checkout. Follow the prompts to provide delivery details and complete your purchase securely.

    Account

    To unlock personalized features, create an account by clicking “Sign Up” and following the registration steps. You can manage your orders, save favorite items, and enjoy a tailored shopping experience.

    Delivery and Returns

    Our dispatch riders are in charge of every delivery and they are working to make sure you get your orders as soon as possible

    Account Security

    If you forget your password, click on “Forgot Password” on the login page. Follow the instructions sent to your registered email to reset your password securely.

    Vendors

    To become a vendor, start by signing up on the “Sell on Hubeatz” page. Log into your dashboard and complete your registration, our team will review your application, and you‘ll receive further instructions.

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